Gift boxes and cookies. Gift boxes and cookies.
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Shipping Facts

  • We ship Monday-Thursday nationwide only, with the cut-off time for same-day shipments at 1:00 pm EST. All orders placed afterward will ship the next business day, except after Thursday at 1:00 pm EST. *All orders will automatically ship that coming Monday*
  • When selecting overnight shipping on Thursday, please make sure you get that order in before our cut-off time, or else it will ship Monday, not the following day.
  • If you’d like a specific shipping date or need a signature request, please call us!
  • We do not ship to PO boxes.
  • We have a 48-hour window to get your order out to you.

Shipping Facts

  • Inclement weather, unforeseen circumstances & Covid can cause delays. FedEx does not guarantee transit times arriving on time, so please plan accordingly. We understand your frustration, but unfortunately, we cannot control the delivery experience.
  • We are not responsible for lost packages due to incorrect addresses. Please confirm all information prior to ordering. 
  • We hate porch thieves as much as you, but please keep in mind we are not responsible for stolen packages, packages left unattended, or destroyed by animals without a signed delivery.
  • No refunds will be given for shipping on packages that cannot be delivered if the recipients cannot receive the packages or have moved. (Please plan accordingly)
  • Ground/Home Delivery timeframes are generally 1-2 days, with west coast states receiving 3-4 days.
Creamy Peanut Butter Cookie
Vegan Dark Chocolate Chip cookie. | Monica's Gourmet Cookies

Packaging

Each MGC order is meticulously packaged to ensure perfect arrival. Your cookies are individually wrapped, placed in our gift boxes, wrapped with beautiful ribbon, and include a gift message(if the customer wrote one), a menu, and instructions on how to store our cookies properly.

Handling

All our cookies are made fresh and are then individually wrapped for shipping. Our shelf life is twelve days outside the cookie box and three months in your freezer. When you receive our cookies, you do NOT need to bake them. Unless specified, we cannot/will not send patrons any raw dough or food.

Gluten-Free Iced Almond
Chocolate Chip Pecan cookies

Return Policy

Due to a health code violation, we cannot accept returns. If issues occur, please get in touch with our team sales@monicasgourmet.com and we can review your order. Pictures are always helpful! Thank you!